New Joiners
I’m new to this, where should I start?
Our 24Sleven programme is the place to start. These classes will provide you with the ideal way to increase your strength and conditioning. To get you started, we offer a one week, unlimited 24Sleven membership for just £29. This will give you access to our 24Sleven classes and also to our full range of speciality classes. Then, if you sign up for membership, your first month will be discounted to £150.
I’m out of shape, will I be fit enough?
We cater for all levels of fitness, from beginners to experienced athletes. It’s our role to help you to develop your strength and fitness level and our 24Sleven membership is the perfect place for you to start. Our expert coaches will provide you with a structured and progressive programme that will help you achieve things that you never imagined possible.
Do I need to arrive early to class?
It’s a good idea to arrive 15 minutes early for your first class so that we can introduce ourselves, show you around and have a chat with you about any injuries or particular concerns that you may have. We will also run through and explain what will happen in your class and introduce you to the coach who will be leading it. After your first class, we recommend arriving 5-10 minutes before the class starts to make sure that you’re ready to go!
How often should I train with you?
This depends on the time that you want to commit to training, your objectives and your previous strength and conditioning experience. We recommend training three times a week if you are new to the style of training that we provide. This will allow you plenty of time to recover between classes but is sufficient to enable you to make great improvements. And you can switch to one of our unlimited memberships at any time.
Do I need to bring anything with me to class?
No special equipment or clothing is required, just come in your usual sportswear, trainers and bring some water!
DROP-INS & EXPERIENCED ATHLETES
Do you allow drop-ins?
We love to welcome visitors from other gyms. Our drop-in fee is £20, which you can purchase [HERE] and you can see our class schedule [HERE].
I have CrossFit experience, can I train with you?
Yes, we welcome people with previous experience of CrossFit, weightlifting, strength sports or functional fitness training.
FACILITIES
Do you have showers?
We have showers and we also offer a towel hire service. Unfortunately, until further notice, we can’t offer these services while COVID-19 measures are in place.
Is there somewhere I can store my belongings?
We have an area at the front of the gym where you can leave your belongings while you train.
What is the maximum number of people allowed in each class?
While we have COVID-19 measures in place, we are operating with a maximum number of 10 in a class to allow adequate social distancing.
SLEVEN CONTRACTS
Am I locked in to a long-term contract?
Our monthly memberships are all on 30 day auto-renew contracts, so you do not have any long-term commitment. To terminate, please make sure you email us over 30 days before your next payment to not incur a charge.
What happens if I need to cancel a class?
If you cancel a class 8 hours or more before the class begins through our Wodify app, you will not incur any penalties. If you cancel a class with less than 8 hours before the class, you will incur a £2.50 late penalty fee.
What happens if I don’t show up to a class I have booked?
If you do not show up to a class you have booked, you will incur a £5 no show fee. If you are on a class pack, you will lose that session from your pack.
What if I arrive late to a class?
We understand that London commuter life sometimes doesn’t always allow your day to go according to plan, so if you are running up to 15 minutes late for class, we will do our best to accommodate you and get you warmed up adequately to work out when you arrive.
MISCELLANEOUS
Can I see the programming in advance?
Programming for all of our classes is posted at least one week in advance in our private Facebook group so you can plan your week of training to suit your schedule and training goals. Ask one of the coaches to add you!
I want my friend to try out sleven, can I bring them along?
We love that you love Sleven, so if you have a friend who you think will enjoy what we offer at Sleven, you are more than welcome to bring them along to a 24Sleven class free of charge. Just drop us an email!
